26 June 2020 My life as a high-end mystery shopper Tags: Strategy, Immersion, Insights, Mystery Shopper, Personas READ MORE
24 June 2020 Leadership Forced to pivot: rethinking what we do & how we do it Tags: Communications strategy, Brand management, Ethnography, Culture, Thriving, Immersion, Wellbeing, Remote working, Productivity, Business management READ MORE
1 June 2020 Design thinking Why we should fall in love with problems, not solutions Tags: Design thinking, Human centered design, Problem solving, Design, Innovation, Immersion READ MORE